Privacy Policy: Your Privacy Matters

We’re committed to protecting your personal information and ensuring your experience with Retreat and Rest is built on trust and transparency. Learn how we safeguard your data and respect your privacy.

Your Privacy Matters

PRIVACY POLICY

Last Updated: May 19, 2025

1. INTRODUCTION

Welcome to Retreat and Rest (“we,” “our,” or “us”), located at Churchman Island, Saskatchewan S0J 1L0, Canada. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website retreatandrest.com or participate in our retreat programs.

2. INFORMATION WE COLLECT

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

Register for our retreats
Complete forms on our website
Subscribe to our newsletter
Contact our customer service
Participate in surveys or contests

This information may include:

Contact information (name, email address, mailing address, phone number)
Billing information (credit card details, billing address)
Demographic information (age, gender)
Health information relevant to your participation in our retreats
Dietary restrictions or preferences
Emergency contact information

2.2 Non-Personal Information

When you interact with our website, we may collect non-personal information such as:

Browser type
Operating system
IP address
Pages visited
Time and date of your visit
Referring website addresses

3. HOW WE USE YOUR INFORMATION

We may use the information we collect for various purposes, including:

Processing and confirming your retreat registration
Providing you with information about our services
Improving our website and services
Personalizing your experience
Processing payments
Communicating with you about your account or transactions
Sending you promotional materials
Addressing your inquiries
Ensuring the safety and well-being of all retreat participants

4. LEGAL BASIS FOR PROCESSING (PIPEDA COMPLIANCE)

In accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), we process your personal information based on:

Your consent
The need to perform a contract with you
Our legitimate business interests
Compliance with legal obligations

5. INFORMATION SHARING AND DISCLOSURE

We may share your personal information with:

5.1 Service Providers

We may share your information with third-party service providers who help us operate our website, conduct our business, or provide services to you, provided that these parties agree to keep this information confidential.

5.2 Legal Requirements

We may disclose your information where required by law or if we believe that disclosure is necessary to:

Comply with a legal obligation
Protect and defend our rights or property
Prevent or investigate possible wrongdoing
Protect the personal safety of users of the website or the public

5.3 Business Transfers

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

6. DATA STORAGE AND SECURITY

We implement appropriate technical and organizational measures to maintain the safety of your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your personal information is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law

7. YOUR PRIVACY RIGHTS

Under Canadian privacy laws, you have the right to:

Access your personal information
Correct inaccurate or incomplete information
Withdraw your consent at any time
Request the deletion of your personal information
Lodge a complaint with a supervisory authority

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

8. COOKIES AND TRACKING TECHNOLOGIES

Our website may use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

10. CHILDREN'S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information.

11. CHANGES TO THIS PRIVACY POLICY

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this page. You are advised to review this Privacy Policy periodically for any changes.

12. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

Location

1911 Wilson Cres
Saskatoon, S7J 2N8
Saskatchewan

Phone

+1 306-713-1853

Email

GlennaBarber@retreatandrest.com